The Process

How we work

We “invert the worry curve" by nailing down all the details at the beginning so implementation becomes focused, efficient, and as worry-free as possible.

Trust the process

Our process will deliver a project that perfectly represents your vision. The Strata process is unique in the field; we have developed a roadmap that ensures you get exactly what you want.

Phase 1 | Discovery

Getting to know you and the reason for your project is the foundation of our process - the key to success.

  • Face to face Discovery Meetings are the foundation of every project. We ask hundreds of questions about your church, the motivation and goals for your project, and the technology requirements. This is a great time for your leaders to be involved in the project to cast their vision for our work.

  • This document details our understanding of your project’s technical and physical requirements, including personnel, new systems, specific equipment, and physical space requirements, ensuring we are all on the same page before we begin.

  • Once we’ve worked with you to determine the overall scope of our project, we can give you a high-level estimate of what implementation will cost.

Phase 2 | DESIGN

Once our foundational discovery and coordination work is done, our engineers will put their years of experience to work to design and install all systems to meet the requirements we’ve discussed.

  • Detailed designs are the “build-to” documents for your project. Our engineering staff will specify equipment and design the signal flow of your systems.

  • Along with you, your architect and general contractor, Strata will develop Coordination Drawings to ensure that your AVL systems work within your facility.

  • Once detailed designs have been approved, we will deliver a proposal with a bill of materials including equipment, professional services, and installation hardware necessary to implement the designs.

Phase 3 | Deployment

Once our planning and design decisions have been made, our procurement, project management, and installation staff are ready for the hands-on work of deployment.

  • With your approval of the 100% Bill of Materials from the Design phase, we’ll determine the best time to order equipment based on timelines we’ve established together. A payment schedule will be included with the Agreement for the Deployment phase.

  • Strata’s project manager will work with you and your general contractor to schedule installation activities in coordination with the construction schedule.

  • Our engineers will make sure all equipment and configurations are operational. Training time will be focused on your “super-users” - the primary users of the equipment who will train future users.

  • Our engineers will be available on your first day of operation to support your tech staff and to ensure all equipment is operating properly. Our role on this first day is advisory – we won’t operate the equipment or direct the production for you - but we will be there to make sure you know how everything operates and for any operational troubleshooting.

  • Once the installation is complete, your Client Executive will present a Certificate of Completion (COC). The COC is your agreement that our scope of work has been completed as contracted

  • Once we’ve completed installation and have the COC in hand, we’ll present final billing which will include any remaining amounts not billed progressively, any change orders or contingency expenditures you’ve approved, and final shipping and sales tax charges.

Let’s talk timelines

It’s important to consider your “need by” date at the beginning of the project and then backtime to allow the proper amount of time for each step of the process.